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Privacy Policy

At Hopa Casino, we value your trust and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and share your personal data.

What Personal Information May be Collected

When you create an account with us or use our platform, we may collect various types of personal information from you. This includes:

  • Your name
  • Email address
  • Date of birth (for age verification purposes)
  • Country of residence
  • Language preference

We may also collect information about your device and browser usage when you access our platform.

Account Registration Information

When you register an account with us, we use the data provided to create a unique user profile. This helps us personalize your experience on our platform and ensure that you can easily manage your account settings.

Device and Browser Information

To optimize your browsing experience, we collect technical information about your device, such as:

  • Type of device
  • Operating system version
  • Web browser type and version

We use this data to understand how users interact with our platform and make necessary adjustments for a better user experience.

Usage Analytics and Behavioural Data

We may also track how you interact with our platform using usage analytics. This includes information about:

  • Games played or bet on
  • Time spent on the platform
  • Browsing patterns

This data helps us improve your gaming experience, identify potential issues, and tailor promotions to suit your preferences.

Cookies and Tracking Technologies

Like many online services, we use cookies (small text files stored on your device) to remember your login credentials and browsing history. Cookies also enable us to track website usage statistics, such as:

  • Time spent on our platform
  • Pages viewed

We do not share these data with third-party advertisers or trackers.

Communication Preferences

You have the right to choose how we communicate with you about promotions, new games, or other platform-related news. You can opt out of receiving promotional messages via email by adjusting your notification preferences within your account settings.

Data Storage and Retention

We store all personal data on secure servers in compliance with applicable laws. We retain user information as long as necessary to provide services and comply with regulatory requirements.

Security and Account Protection

At Hopa Casino, we take the security of our users' accounts seriously. When creating an account, you must set a unique password that meets our minimum strength guidelines (passwords should be at least 8 characters). For additional protection, enable two-factor authentication to secure your access with an authenticator app or code.

User Rights Regarding Personal Data

You have the right to:

  • Request corrections to personal information
  • Delete personal data we hold on you

Please contact our support team if you wish to exercise any of these rights.