At Hopa Casino, we value your trust and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and share your personal data.
What Personal Information May be Collected
When you create an account with us or use our platform, we may collect various types of personal information from you. This includes:
We may also collect information about your device and browser usage when you access our platform.
Account Registration Information
When you register an account with us, we use the data provided to create a unique user profile. This helps us personalize your experience on our platform and ensure that you can easily manage your account settings.
Device and Browser Information
To optimize your browsing experience, we collect technical information about your device, such as:
We use this data to understand how users interact with our platform and make necessary adjustments for a better user experience.
Usage Analytics and Behavioural Data
We may also track how you interact with our platform using usage analytics. This includes information about:
This data helps us improve your gaming experience, identify potential issues, and tailor promotions to suit your preferences.
Cookies and Tracking Technologies
Like many online services, we use cookies (small text files stored on your device) to remember your login credentials and browsing history. Cookies also enable us to track website usage statistics, such as:
We do not share these data with third-party advertisers or trackers.
Communication Preferences
You have the right to choose how we communicate with you about promotions, new games, or other platform-related news. You can opt out of receiving promotional messages via email by adjusting your notification preferences within your account settings.
Data Storage and Retention
We store all personal data on secure servers in compliance with applicable laws. We retain user information as long as necessary to provide services and comply with regulatory requirements.
Security and Account Protection
At Hopa Casino, we take the security of our users' accounts seriously. When creating an account, you must set a unique password that meets our minimum strength guidelines (passwords should be at least 8 characters). For additional protection, enable two-factor authentication to secure your access with an authenticator app or code.
User Rights Regarding Personal Data
You have the right to:
Please contact our support team if you wish to exercise any of these rights.